Shipping & Delivery:
Shipping Options
Applies to Orders Delivered to 48 States Within the United States (U.S.):
| Shipping Method (In-Transit Time) | Cut Off Time (PST) | Cost | Free Over |
|---|---|---|---|
| Standard (2-4 business days) | 12 PM | $5.95 | $25 |
| Express (2 business days) | 12 PM | $14.95 + $2.50 per additional lb. | N/A |
| Premium (1 business day) | 12 PM | $39.95 + $5.00 per additional lb. | N/A |
Orders will be shipped via Standard Service unless an alternative is selected. For Express and Premium shipping services, we use FedEx Express to handle your order.
We do not ship on Saturdays, Sundays, or holidays. Orders placed from Friday to Sunday will ship out on Monday or the next business day.
Shipping fees are non-refundable unless you received a damaged item and would like to return it.
Alaska, Hawaii, U.S. Territories, and APO/FPO/DPO:
We offer shipment to these locations. The rate starts from $9.95 plus $5 per additional lb. The shipment typically takes 7-14 business days depending on the destination.
Order Tracking:
- Via Online Account: After shipping, your account will be updated with the shipping carrier’s name and tracking number. Go to "My Account" > "Order History" to view the order summary.
- Via Email Notification: You will receive an email with the carrier's name and tracking number after your order ships.
- Via Mobile Phone Notification: You will receive a text with the tracking number. Standard SMS fees may apply.
If you need further assistance, please contact us at 626-474-5309, and we will be happy to assist you.