Gift Card (Instant Email Delivery)

Shipping Options:

Applies To Orders Delivered To 48 States Within The United States (U.S.):

• Order will be shipped via Standard Service unless you select an alternative.
• For Express and Premium shipping services, we will be using FedEx Express service to handle your order.
• We do not ship on Saturdays, Sundays or holidays.
• Orders placed on Friday to Sunday will ship out on Monday or next business day.
• We do not currently offer a next day Saturday delivery option.
• You will only be charged for the items that are shipped to you, along with applicable shipping and tax charges.
• Shipping fees are non-refundable unless you have received a damaged item and would like to return it.
• We will use USPS or FedEx to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements. Your final shipping cost is displayed at the point of checkout.

Alaska, Hawaii, U.S Territories and APO/FPO/DPO:

We offer shipment to Alaska, Hawaii, Guam, Virgin Island, Puerto Rico, American Samoa, Marshall Islands, Northern Mariana Islands, Federated States of Micronesia, Palau, APO/FPO/DPO. The rate starts from $9.95 plus $5 per additional lb. Depend on the destination, the shipment normally takes 7-14 business days.

We want you to be happy with your purchase, but if you aren’t here’s where you start:

Go to Contact Us at the bottom of the home page to find our email & contact information. Please send any return request emails with the order number, products names being returned, and reason of the return included.

Guidelines, Rules and Important Info You Should Know About Our Return Policy:

• Costumes, costume accessories, hosiery, wigs and Last Chance sale items are all final sale
• Pixie Sparkle does not accept returns of any items that have been worn or destroyed, items that have been laundered, items that smell like perfume/smoke/body odor, items with pet or human hair, and anything that’s stained. Items returned in this condition will be destroyed and no refund will be issued
• Items not returned in original condition are not eligible for a refund
• All eligible items must be returned as a complete set (as they were purchased) and in the original unworn condition and in original packaging
• Eligible items must be sent back within 30 days from the date of purchase
• Eligible returns will be processed and refunded within 5-7 days. Please note-during Halloween and holiday seasons, return processing is subject to delays
• Damaged, defective, or items received in error must be reported within 7 days of receiving your package
• Original shipping fees will not be refunded, including return to sender and refused packages